RETURN AND REFUND POLICIES

Thank you for shopping at Boat Metals.
If you are not entirely satisfied with your purchase, we're here to help.

Returns

If the item you received is damaged or defective please contact us before attempting your return.

 

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that your received it. Your item must also be in the original packaging with a receipt or proof of purchase. 

All packages must be returned to:

Boat Metals

316 Old York Hampton Hwy Ste. B

Yorktown, VA. 23692

You are responsible for paying your own shipping costs for returning your items. Shipping cost are nonrefundable. 

Refunds

If a refund is requested and approved, please read the following. 

Once the items are received and inspected, a confirmation of receival and status of refund will be sent to your email. 

If your return is approved, we will initiate a refund to your credit card or original method of payment. 

The amount of days to receive your refund will vary, depending on your card issuer's policies. 

Please note, DIY Kits and "On Sale" items are FINAL and not eligible for return. 

CONTACT US

If you need assistance on how to return your items or have questions concerning your refund, please send us an email or call our offices.